Terms and Conditions
Last Updated: December 8, 2025
Welcome to PickThePic (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access and use of the PickThePic platform (“Site”), which enables photographers and clients to collaborate on photo selection, proofing, and delivery. By accessing or using the Site, you agree to these Terms. If you do not agree, you must not use the Site.
1. Definitions
- Photographer: A user who uploads, shares, or manages photos and shoots on the platform.
- Client: A user invited by a photographer to view, comment on, or select photos.
- Content: All media, photos, metadata, and associated data uploaded or generated within PickThePic.
- Preview Image: A lower-resolution (e.g., 2K) version of the original photo automatically generated for faster display.
- Original Image: The full-resolution image stored in the photographer’s connected storage (e.g., Google Drive).
- Selected Photos: Photos chosen by the client for final delivery or editing.
- Active Shoot: A single project or gallery shared by a photographer with one or more clients.
2. Use of the Platform
- PickThePic facilitates uploading, previewing, commenting, and selection of photos between photographers and clients.
- Photographers can organize shoots, manage client access, and generate secure sharing links with expiry dates or access codes.
- Clients can review, select, and download photos through shared links.
- The platform automatically processes uploaded photos to generate optimized previews for better user experience.
We are not responsible for the contractual relationship between photographers and clients, including payment terms, delivery, or quality of work.
3. Storage and File Handling
- Uploaded photos are stored securely using third-party cloud services such as Supabase or Google Drive, depending on the photographer’s account configuration.
- Original full-resolution images may be stored in linked Google Drive accounts, while 2K previews and thumbnails are stored on our servers for optimized access.
- PickThePic staff may access uploaded images solely for troubleshooting, content moderation, or verification purposes. We do not share or sell any content to third parties.
- We may delete inactive or expired shoots based on the user’s plan limits or after defined retention periods.
- Shoot data is archived one (1) month after the client submits the shoot, or seven (7) days after the shoot is exported—whichever comes first.
- Shoots auto-expire based on your plan’s validity window (Free 15 days, Plus 30 days, Pro 60 days) with a 2-day grace before archival; fulfilling a shoot early stops the timer. You may buy an extension add-on to add +30 days and set a new deadline within that window.
- When a shoot is archived, photo files are removed from the website but selection data is retained so you can re-export if needed; archived shoots cannot be restored once removed.
4. Subscription Plans and Limits
- Free and paid subscription tiers define usage limits such as the number of active shoots, photo uploads, and storage space.
- Exceeding plan limits may require upgrading your account or purchasing additional storage or shoots.
- Deadlines you set for a shoot must fall within the plan’s active window (see validity above); leaving the deadline blank defaults to the maximum allowed date for your plan.
- Subscription fees are non-refundable once billed, except where required by law.
- PickThePic reserves the right to change pricing or feature limits with prior notice.
5. Access Links and Expiry
- Client access links generated by photographers may have expiry dates or be limited to specific users.
- Once a link expires, access to the gallery will be restricted or deleted for data protection and storage optimization.
- PickThePic is not responsible for loss of access due to expired or deleted links.
6. Image Processing and AI Features
- To enhance performance, the platform may automatically generate resized or optimized versions (e.g., 2K previews or thumbnails) using automated scripts or AI-based compression.
- These previews are for display only; the original image remains unchanged and accessible by the photographer.
- PickThePic does not use uploaded images for model training, public AI datasets, or marketing without explicit written consent.
7. Content Rights and Ownership
- Photographers retain full rights to their photos until ownership transfers to the client through a separate agreement.
- Clients may only use delivered final photos for agreed purposes.
- You grant PickThePic a limited, non-exclusive license to host, process, and display uploaded content solely for providing our service.
8. Data Access and Moderation
- We reserve the right to remove or restrict any content that violates these Terms, privacy laws, or copyright rules.
- Our support or moderation team may temporarily access user content for troubleshooting or compliance checks.
- All access is logged and restricted to authorized personnel only.
9. Termination and Account Deletion
- You may delete your account at any time. Upon deletion, all data and images may be permanently removed within 30 days.
- We may suspend or terminate accounts that abuse storage limits, upload illegal content, or violate our Terms or Privacy Policy.
10. Limitation of Liability
- PickThePic is not liable for data loss, unauthorized access, or downtime caused by third-party providers or user error.
- Our total liability shall not exceed the subscription fees paid in the preceding twelve (12) months.
11. Changes to the Platform
We may update, enhance, or discontinue features to improve performance or security. Continued use after such updates constitutes acceptance of the modified terms.
12. Governing Law and Contact
These Terms are governed by the laws of India. Any disputes shall be handled in the courts of Goa, India.
For any concerns, contact us at our support team.